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Free Look Return Policy (VIP and SAINTS)
At Hinterland, we want our premium guests to feel their extra dollars were well spent. Our new festival site design allows us to create a premium area with purpose, and we think you’ll love what we’ve put together! If you don’t, you have options.
All 3-Day VIP and SAINTS purchasers will have the opportunity for a “Free Look” onsite after scanning in. If you decide within one hour of scanning into the festival that you aren’t satisfied with the premium amenities, you can return your ticket. Simply visit the premium concierge tent.
To qualify for the Free Look Return Policy, purchasers must scan into the festival grounds by 6pm on Friday, August 1.
This policy only applies to 3-Day VIP and SAINTS festival admission tickets. It does not include 1-Day, camping, parking, or shuttle tickets. To qualify, tickets must have been purchased directly via AXS.com. Tickets purchased from a third-party are not eligible.
Ticketing
Free Look Return Policy (VIP and SAINTS)
At Hinterland, we want our premium guests to feel their extra dollars were well spent. Our new festival site design allows us to create a premium area with purpose, and we think you’ll love what we’ve put together! If you don’t, you have options.
All 3-Day VIP and SAINTS purchasers will have the opportunity for a “Free Look” onsite after scanning in. If you decide within one hour of scanning into the festival that you aren’t satisfied with the premium amenities, you can return your ticket. Simply visit the premium concierge tent.
To qualify for the Free Look Return Policy, purchasers must scan into the festival grounds by 6pm on Friday, August 1.
This policy only applies to 3-Day VIP and SAINTS festival admission tickets. It does not include 1-Day, camping, parking, or shuttle tickets. To qualify, tickets must have been purchased directly via AXS.com. Tickets purchased from a third-party are not eligible.